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Why IBM Tivoli customers should be upgrading their IBM Performance Management...

Application Owners and IT Operators have been choosing IBM solutions to monitor their applications and infrastructures for years. It therefore comes as no surprise that IBM Performance Management...

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Doubling Down on Predictive Insights and Log Analysis

It’s 3:30 on Sunday, the X-Men are napping, so I couldn’t think of anything more exciting to do than blog about IT Operations Analytics. I mean that! The team has been working hard to bring you a rich...

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Five tips to keep your Tivoli Workload Scheduler environment highly available...

Availability of a workload automation tool is considered one of the top priorities for many CIOs. Unlike many other service management tools under their responsibility, workload automation really...

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How to avoid crashes and delays during your product launches

In the early hours of September 12th, hordes of faithful Apple aficionados stayed up late to pre-order the just-announced iPhone 6, only to find websites overwhelmed and unresponsive. The devoted crowd...

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Application performance management point solutions: Blessing or curse?

Clients are approaching the selection of their application performance management (APM) or infrastructure monitoring solutions with different strategies. Two commonly seen and quite divergent...

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Are you ready for IBM SmartCloud Analytics – Predictive Insights?

With all the buzz about analytics being the next big thing in performance management (PM), you owe it to yourself and your company to assess and understand the reality of this technology. This “next...

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What does the new IT support model look like?

In the old days of information technology (IT), the typical IT support model was what I would call a SORM model. That acronym stands for “slap operator, reset machine.” When a user had a problem with...

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End User Monitoring: key to improving user satisfaction

With the growth of web and mobile apps, the app owner’s focus has shifted from keeping his app infrastructure available to keeping his users happy. Hence, End User Experience Monitoring has evolved as...

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Say “hi” to hybrid APM

Hybrid cloud has been gaining rapid momentum to become a standard architecture and cloud strategy, rather than simply used as a transition point. With this change comes the evolution of application...

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The problem isn’t always in the code

Meet Todd, the app expert, the code guru, the one who set up the whole infrastructure for your new web app, and the guy everyone turns to and relies on. In comes a trouble ticket: a user is not able to...

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